Frequently Asked Questions
Everything you need to know about your Sphero shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Sphero ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Sphero garments?
To maintain the quality of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each piece.